![]() If there’s a problem with your connection to the internet itself, it’s important to make sure of this, or you may be trying to fix a problem with your mesh Wi-Fi network that was never there. One of the first things you want to do is eliminate your internet connection as the actual culprit behind your slow speeds. Test Your Broadband Connectivity With Ethernet If only your internet is slow and not local network traffic, the next thing to do is check whether your external internet connection is performing correctly. We’ll give you a few tips to address that below. If the transfers are as slow as your internet access, it makes it more likely that the issue is with the mesh network itself. One way to test this is to copy files from one device on the local network to another. Is Local Traffic Affected?Īn important part of mesh Wi-Fi troubleshooting (or any home network troubleshooting) is to know whether all traffic on the network is slow or only specific traffic. It’s best to eliminate all possible culprits to make sure you’re actually testing the raw speed of your internet connection and not the VPN or proxy. More details about modem compatibility can be found by searching the Mediacom subforum on something is wrong with the VPN service or the proxy server, that could cause slow mesh Wi-Fi internet speeds. This is not an exhaustive list of all modems that work on Mediacom's network - there are plenty of other modems not listed on that page that can work just fine on Mediacom's network but are not certified for full support. If you own your own modem or are interested in owning your own modem, you will likely find the official list of Mediacom-approved customer owned modems useful. If you're renting a modem from Mediacom, here is the list of modems that Mediacom issues to customers with partial specifications and links to user manuals. The pricing on the rate card does not include any taxes or fees. ![]() Note that promotional, bundle, and retention offers are generally broadly available - the rate card prices are the baseline rates for service prior to any discounts, promotions, special offers, etc. The official rate card for your area can be found at. You can check your current and historical monthly data usage either on the new account dashboard or by visiting the old dedicated usage meter page (currently still works but may stop working as it does not appear to still be officially supported). The current replacement for those appears to be the DSLReports Mediacom subforum combined with the new "Mediacom Communities", which isn't exactly anywhere near a 1:1 replacement for the old official forums. ![]() Note: The old official Mediacom forums appear to have been taken offline by Mediacom as of early 2018. You can also contact Mediacom support directly at !/About/Contact/, by calling 1-85, or by sending an IM to MediacomChad on. Please go to the Mediacom subforum if you need direct support from someone affiliated with Mediacom. Most of these users have a special user flair next to their username which reads "Mediacom employee (unofficial support)". ![]() There is no official support presence from Mediacom in this subreddit, however there are a few Mediacom employees following this subreddit who often offer help & advice to users in here on an unofficial basis. This is an unofficial subreddit for Mediacom customers.
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